@johnbaraza
IT Support professional at ABFRED Supplies improving service delivery with data and managing digital workflows.
KenyaAt ABFRED Supplies, I manage client accounts and digital workflows, and use data to improve service delivery.
At Busara Center, I supported data entry and CRM tasks, troubleshot issues, and assisted users across digital channels.
I built Excel reporting dashboards and have worked on router setup and Wi-Fi troubleshooting.
I also have experience with device configuration and software installation. I’m pursuing a BSc in Statistics & IT at Cooperative University of Kenya.
Work history, roles, and key accomplishments
Busara Center
Jan 2025 - Present (1 year 9 months)
Performed data entry, CRM support, and troubleshooting. Assisted users across digital channels.
ABFRED Supplies
Jan 2024 - Present (2 years 9 months)
Managed client accounts and digital workflows. Used data to improve service delivery.
Degrees, certifications, and relevant coursework
Bachelor of Science, Statistics and Information Technology
2023 -
Pursuing a BSc in Statistics and Information Technology.
Software and tools used professionally
KenyaYou can contact John and 90k+ other talented remote workers on Himalayas.
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