Festus Elufowohan
@festuselufowohan
Experienced Sales Associate with a background in business development.
What I'm looking for
I am a dedicated Sales Associate with a strong background in business development and customer care. My experience has equipped me with the skills to identify new business opportunities and build strategic partnerships, leading to significant revenue growth. At G.dit Enterprise, I successfully implemented business strategies that resulted in a 30% increase in market share and a 20% rise in sales revenue within a year.
In my previous roles, I have consistently demonstrated my ability to provide exceptional customer service and support. As a Customer Care Representative at Sstu Studio, I managed a high volume of customer interactions, ensuring satisfaction and resolving issues promptly. My commitment to fostering strong client relationships has been a key factor in my success, as evidenced by my ability to exceed performance targets and contribute to overall improvements in customer experience.
Experience
Work history, roles, and key accomplishments
Business Development Executive
G.dit Enterprise
Jan 2025 - Present (5 months)
Identified new business opportunities and built strategic partnerships, leading to a 20% increase in sales revenue. Developed strategies for a 30% growth in market share and negotiated high-value deals, expanding the client base by 15%. Conducted market research to launch innovative products, generating a 25% increase in profitability.
Sales Associate
jiji.ng
Jan 2025 - Present (5 months)
Provided excellent customer service through live chat, resolving inquiries efficiently and maintaining high satisfaction rates. Collaborated with teams to address complex issues and utilized product knowledge to ensure accurate responses.
Customer Care Representative
Sstu Studio
Jan 2024 - Feb 2024 (1 month)
Provided exceptional customer service by addressing inquiries and resolving issues. Managed high volumes of interactions across multiple channels and developed strong customer relationships, consistently exceeding performance targets for response time and satisfaction ratings.
Education
Degrees, certifications, and relevant coursework
Success Foundation Model School
Certificate
2011 - 2024
Certificate
2024 - 2024
Divine Grace Computer College
Diploma
2022 - 2023
Government Science and Technical College
Leaving School Certificate
2014 - 2021
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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