At MSC Cruises, I led IT operations and infrastructure strategy across multiple business locations, sustaining 99.9968% network uptime in a 24/7 production environment. I implemented SD-WAN, Zero Trust security, and Azure services, and managed a US$650K infrastructure budget.
Earlier at MSC Cruises, I directed IT operations for a distributed environment supporting 900+ users and administered VMware vSphere and VEEAM for disaster recovery and business continuity. At Celebrity Cruises, I managed enterprise infrastructure, network operations, and satellite communications across international locations.

