Andre User

Worked as VP IT Operations, JPMorgan Healthcare at JPMorganChase.

Manage legacy on-premise Production systems while supporting transition to parent company infrastructure.
Develop and continually refine IT Operations procedures for our team within the parent company infrastructure.
Lead Change Management efforts for our business segment, ensuring alignment with corporate policies and integration goals.
Manage and mentor junior team members while collaborating wi

Worked as Manager IT Operations at JPMorganChase.

Worked as IT Operations Manager at InstaMed, a J.P. Morgan company.

Worked as System Architect at InstaMed, a J.P. Morgan company.

Worked as Senior Systems Administrator at InstaMed, a J.P. Morgan company.

Manage corporate and production IT systems, networks, and infrastructure, ensuring they meet current and future business needs
Proactively ensure the highest levels of systems and infrastructure availability.
Provide technical direction to IT support staff.
Collaborate with internal development team and external vendors on troubleshooting issues during the development process.
Run company Change M

Lead Systems Administrator for an international manufacturing company with offices throughout the US and Europe.
Manage all infrastructure for onsite data center: VMWare ESX infrastructure, Cisco network equipment, LeftHand storage, Active Directory. Administer Oracle ERP system.
Provided guidance and mentorship to junior team members.

Lead systems administrator supporting all data/voice networks, servers and related systems for a nationwide logistics company.
Supported several offices and truck terminals throughout the US.
Administer all systems in a very budget-conscious environment.
Maintain Windows domain, SCO Unix based ERP system.
Implemented Linux open-source systems to eliminate cost where possible. Maintain storage s

Lead engineer for a security consulting firm providing IT security services to E-Commerce companies, financial institutions and government agencies.
Worked with leadership and clients to design and execute projects, coordinating additional engineering resources for projects as necessary. Mentored junior team members and oversaw their work on projects.
Worked with clients to assess and implement

Maintain all IT systems for the clients of a small IT Consulting firm focusing on customers in the Automotive Aftermarket/Manufacturing industry.
Maintain all equipment including servers, desktops, data and voice networks in office and manufacturing environments. Work with clients to update systems and provide guidance on upgrades and additional services from the company. Maintain good client re

Manage all aspects of IT for a small aerospace engineering firm, including systems, servers and phone system.
Manage a hardware lab for product development for ARINC 429, MIL-STD-1553 and MIL-STD-1773 data bus networks.

Level 1 support for a manufacturing company.
Maintain all end-user systems. Create/Delete users. Escalate issues to outside vendor.

Use CAD software to support store interior design updates.
Work with Store Managers and Regional Management to plan store interior upgrades. Space planning and budget planning for projects.

Issued Jul 2024

Issued Nov 2023 · Expires Nov 2026