Joseph McCormick
@josephmccormick
I lead retail technology strategy, modernization, and resilience across 1,000+ distributed locations.
What I'm looking for
At Driven Brands, I lead technology strategy and modernization across 1,000+ multi-brand retail locations, partnering with executives on roadmaps, investments, and operational strategy.
I've led Fortinet modernization across 225+ locations with zero downtime, reducing SIP call loss from 17–20% to under 2%.
I directed WAN consolidation generating more than $1M in annual savings and deployed cellular failover across 700+ locations to strengthen cloud-based POS resilience.
My background spans infrastructure, networking, telecom, vendor management, governance, security, and business continuity. I translate business requirements into scalable technology solutions and lead cross-functional initiatives from strategy through execution.
Experience
Work history, roles, and key accomplishments
• Lead technology strategy and modernization across 1,000+ distributed retail locations spanning multiple brands
• Partner with executive leadership on technology roadmaps, investment priorities, and operational strategy across infrastructure, networking, telecom, monitoring, and core platforms
• Lead platform consolidation and vendor optimization initiatives that reduce operational complexity, im
Senior System Administrator | Driven Brands Inc. | Sep 2020 – Jan 2023
Led enterprise network refreshes and firewall modernization initiatives across a national retail environment, strengthening security and reducing operational downtime.
Deployed firewall, endpoint security, and MFA solutions to address enterprise security vulnerabilities and improve risk posture.
Provided advanced technical lead
Provided Tier 2–3 enterprise support across Microsoft and VMware environments, maintaining a 95% client satisfaction rate.
Implemented VPN, terminal services, and disaster recovery solutions to strengthen business continuity.
Conducted proactive infrastructure assessments to identify vulnerabilities, evaluate operational risk, and recommend improvements.
Delivered hardware, software, and network support for government end-users, improving resolution times through process and documentation improvements.
Managed installations, capacity planning, and vendor maintenance within high-availability data center environments.
Education
Degrees, certifications, and relevant coursework
Front Range Community College
Relevant Coursework – Information Technology, Networking, Business Administration, Computer and Information Systems Security/Information Assurance
Microsoft
Certification (In Progress), Artificial Intelligence & Machine Learning
2026 - 2026
Training on designing and implementing Azure AI solutions, including computer vision, natural language processing, and conversational AI.
Applied AI services to enterprise-scale projects, integrating models into production systems for measurable business impact.
Front Range Community College
Relevant Coursework, Computer and Information Systems Security/Information Assurance
Relevant coursework in Information Technology, Networking, and Business Administration.
University of Maryland
Certification, Artificial Intelligence & Professional Development
2025 - 2025
Developed practical expertise in AI applications for business transformation, workflow automation, and strategic decision-making.
Gained hands-on experience in leveraging AI tools to improve operational efficiency and productivity.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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