At PROCARE SOLUTIONS, I lead Corporate IT operations across distributed offices and acquired entities. I manage three direct reports and support the organization’s infrastructure, endpoints, SaaS, and end-user services.
I designed onboarding automation across HRIS, Active Directory, Entra ID, Jira Service Management, and Slack, reducing onboarding from multiple weeks to 24–48 hours. I also improved endpoint controls, reducing unmanaged devices from hundreds to single digits.
I support SOC 2, PCI, and SOX controls and audit readiness, and maintained zero SOC 2 Type II audit deviations across five business entities. I also manage vendor and technology spend, reducing Corporate IT spend approximately 10% year over year.
