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Fernanda Zgorska

@fernandazgorska

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Empathetic leader with extensive project management experience in healthcare.

United Kingdom

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What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to lead transformative healthcare projects while contributing to patient care improvements.

I am an experienced healthcare professional with a strong background in project management and transformation within the NHS. My journey has been marked by leading significant initiatives, such as the Plastics tertiary care solution at Royal Free London, which involved collaboration across multiple sites and hospitals. My ability to adapt and thrive in high-pressure environments has been key to my success in delivering impactful healthcare solutions.

Throughout my career, I have demonstrated my leadership capabilities by spearheading outpatient program development at eConsult Health, where I optimized processes across 40 specialties. My experience includes overseeing cross-functional teams, managing stakeholder engagement, and representing my organization at NHS Board level. I am passionate about driving change and improving patient pathways, and I am committed to making a positive impact in the healthcare sector.

Experience

Work history, roles, and key accomplishments

Head of Network Excellence

Alphega Pharmacy

Jul 2024 - Aug 2024 (1 month)

Led pharmacy transformation across Europe, transitioning from B2B to B2C. Standardised KPIs, SOPs, and monthly reports to enhance operational efficiency.

Leadership Change Management Operations Management

Outpatient Programme Lead

eConsult Health

Jun 2023 - Nov 2023 (5 months)

Led the development of outpatient programmes, optimising processes and triage questionnaires across 40 specialities while representing the business at NHS Board level.

Outpatient Programme Development Stakeholder Management Public Speaking Team Coordination

Implementation Specialist & Project Coordinator

Open Medical

Feb 2021 - Jun 2023 (2 years 4 months)

Launched 40 sites using Agile methodology, overseeing stakeholder engagement and delivery while managing RAID logs and client success.

Agile Methodology Project Management Stakeholder Engagement Client Success

Patient Pathway Coordinator

Phoenix Hospital Group

Oct 2018 - Feb 2021 (2 years 4 months)

Increased health screening sales through optimised marketing campaigns and significantly reduced report turnaround times for patient health checks.

Health Screening Sales Sales Strategy

Education

Degrees, certifications, and relevant coursework

Ulster University

Bachelor of Science, Business Studies

2015 - 2018

Grade: 1st class with honors

Studied Business Studies and graduated with 1st class honors. Developed a strong foundation in business principles and practices, focusing on operations, supply chain management, and consultancy.