Ferhat Toklu
@ferhattoklu
I improve booking, POS, and CRM operations through automation, data management, and process design.
GermanyWhat I'm looking for
At Teamsport E-karting Germany and Go Karting For Fun Germany GmbH, I administer and configure booking, POS, and CRM systems for more than 250 users across six locations.
I've automated kart testing processes to reduce manual effort, designed workflow improvements, and built training documentation and Microsoft Access tools to standardize onboarding and operations. I also resolve operational issues, coordinate technical support, and maintain application data, pricing structures, and system settings.
I'm passionate about software development, AI, automation, and continuous learning, with programming foundations in Python, C#, JavaScript, SQL, HTML, CSS, and VBA.
Experience
Work history, roles, and key accomplishments
Business Systems Engineer
Teamsport E-karting Germany / Go Karting For Fun Germany Gmb
Feb 2025 - Present (1 year 6 months)
Administered and configured booking, POS, and CRM systems for over 250 users across six locations. Automated kart testing processes, reducing manual effort and improving testing efficiency.
Front Desk & Customer Service Associate
Kart Palast Funpark Munich-West
Dec 2023 - Oct 2024 (10 months)
Provided front desk and customer service support at a go-karting facility.
Customer Service Associate
FunZone Munich (Paintball & Lasertag)
Nov 2021 - Dec 2023 (2 years 1 month)
Delivered customer service at a paintball and lasertag venue.
Education
Degrees, certifications, and relevant coursework
Chamber of Crafts for Munich and Upper Bavaria
Bachelor Professional in Business Information Systems, Business Information Systems
2026 - 2026
Pursuing a specialization in IT and business process management, focusing on process automation and business information systems.
Chamber of Crafts for Munich and Upper Bavaria
Bachelor Professional in Business Information Systems, Business Information Systems
2024 - 2026
Completed coursework in application development, object-oriented programming, databases, and web development.
FOS/BOS Unterschleißheim (Technical College)
Technical College Entrance Qualification, General Studies
2017 - 2021
Earned a technical college entrance qualification, providing a foundation for further studies in technology and business.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
Skills
Interested in hiring Ferhat?
You can contact Ferhat and 90k+ other talented remote workers on Himalayas.
Message FerhatGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
