
Femke De Jong
@femdj
15+ years across creative, educational and technical roles. Clear, patient communicator skilled in remote problem-solving and digital tools.
What I'm looking for
I’m a creative and experienced professional with 15+ years across illustration, education, technical instruction and client-facing work. My background has taught me how to communicate clearly, understand what people need, troubleshoot problems and explain things in a practical, patient way.
I’m comfortable working independently and remotely, and I’m confident with digital tools, online communication and learning new systems. I’ve worked with a wide range of people, from creative clients and students to colleagues and members of the public, and I’m good at adapting my communication style to the person and situation.
I’m currently looking for flexible remote work where I can bring these skills to customer or client support, community and content work, helpdesk or technical support, moderation, or other roles where being reliable, thoughtful and good with people matters.
Experience
Work history, roles, and key accomplishments
Freelance Illustrator, Designer & Creative Professional
Self Employed
Jan 2008 - Present (18 years 8 months)
Independent creative professional working with clients, publishers, organisations and educational institutions across illustration, graphic design, teaching, mentoring and coaching.
Visiting Lecturer / Tutor
UK Higher Education & Creative Education
Jan 2008 - Present (18 years 8 months)
Teach illustration, creative practice and digital/technical processes to students and adult learners.
Digital Print Technician
Unknown
Jan 2021 - Jan 2024 (3 years)
Technical and production role involving digital files, specifications, problem solving and quality control.
Coach / Mentor / Facilitator
Bridge to Better Future Foundation
Jan 2013 - Dec 2023 (10 years 11 months)
Provided one-to-one coaching and mentoring, facilitating conversations and supporting people in working towards their own goals.
Senior Technical Instructor
University of the West of England, Bristol
Jan 2011 - Dec 2020 (9 years 11 months)
Provided technical instruction and support within higher education, working with students, academic staff and university teams.
Education
Degrees, certifications, and relevant coursework
ICF ACC Pathway
ICF ACC Pathway, Coaching
Working towards Associate Certified Coach credential.
University of the West of England
BA (Hons), Illustration
Grade: First Class
BA (Hons) Illustration, First Class.
ADHD Life Coaching Training
ADHD Life Coaching Training, Life Coaching
Completed ADHD Life Coaching Training.
Trauma-Informed Coaching CPD
Trauma-Informed Coaching CPD, Coaching
Completed Trauma-Informed Coaching CPD.
TEFL Qualification
TEFL Qualification, Teaching English as a Foreign Language
Completed TEFL Qualification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
femillustration.comPortfolio
femillustration.comSalary expectations
Social media
Job categories
Skills
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