FBFelix Betinger
@felixbetinger
Experienced VIP Account Manager with a strong background in customer retention.
SwedenWhat I'm looking for
With a diverse background in account management and web design, I have honed my skills in customer retention and project management over the years. My experience as a VIP Account Manager at Hero Gaming Ltd allowed me to manage high-value player accounts, where I successfully created and executed retention campaigns, ensuring a personalized approach to each client.
Prior to this, I worked as a Reactivation Sales Agent at Enteractive Ltd, where I excelled in reactivating sportsbook and casino players. My ability to analyze market trends and customer behavior contributed to my top performance in the Swedish market. I am passionate about leveraging my skills in a dynamic environment where I can continue to grow and make a significant impact.
Experience
Work history, roles, and key accomplishments
Webbdesign/Print/Accounting
Lotta Media AB
Oct 2018 - Apr 2022 (3 years 6 months)
Worked on various projects involving web design, print, and accounting. Conducted telephone marketing for advertising services while working remotely from Spain and Portugal.
VIP Account Manager
Hero Gaming Ltd
May 2018 - Oct 2018 (5 months)
Managed a portfolio of high-value player accounts, focusing on retention and growth. Coordinated retention campaigns and created monthly CRM plans, available 24/7 for player support.
Reactivation Sales Agent
Enteractive Ltd
Mar 2017 - Mar 2018 (1 year)
Specialized in reactivating sportsbook and casino players for major brands. Achieved top performance in the Swedish market.
Webbdesign/Print/Accounting
Mind Design & Communication
Dec 2015 - Dec 2016 (1 year)
Engaged in web design, print, and accounting tasks, contributing to various projects.
Warehouse Worker
Atea Logistics, Alwex, Outnorth
Apr 2015 - Aug 2016 (1 year 4 months)
Worked as a warehouse worker for multiple companies, handling logistics and administration tasks.
Education
Degrees, certifications, and relevant coursework
Katedralskolan
High School Diploma, Social Sciences
2013 - 2015
Completed high school with a focus on society-line, gaining foundational knowledge in social sciences and related subjects.
Availability
Location
SwedenAuthorized to work in
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