Felipe Daniel dos Santos Ramos
@felipedanieldossanto
I keep workplace technology running through hands-on IT support, infrastructure maintenance, and hardware and software troubleshooting.
BrazilWhat I'm looking for
At Coocerqui, I provide technical support for employees, troubleshoot hardware and software, and maintain workplace IT infrastructure.
I perform preventive and corrective maintenance on computers, printers, UPS systems, and switches, while supporting internal applications and IT asset management.
I previously supported IT operations at SAAE Cerquilho through infrastructure maintenance and application testing. I'm continuing to build my skills in Python, PHP, JavaScript, databases, and C++.
Experience
Work history, roles, and key accomplishments
IT Support Technician
Coocerqui
Mar 2025 - Present (1 year 6 months)
Provides technical support for employees, troubleshooting hardware and software, performing preventive and corrective maintenance on computers, printers, UPS systems, and switches, and supporting internal applications and IT asset management.
IT Intern
SAAE Cerquilho
May 2024 - Dec 2024 (7 months)
Assisted with IT support, infrastructure maintenance, and application testing.
Education
Degrees, certifications, and relevant coursework
University of Sorocaba
Bachelor's Degree, Systems Analysis and Development
Pursuing a degree in Systems Analysis and Development.
Etec de Cerquilho
Technical Degree, Administration
Completed a technical degree in Administration.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
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