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Fedora Tech Geeks

@fedoratechgeeks

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Experienced administrative assistant with 7+ years in real estate.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, values diversity, and offers opportunities for professional growth.

With over seven years of experience in the real estate sector, I have honed my skills as an Administrative Assistant and DEI Communications Coordinator. My journey began at HomeSmart, where I developed a strong foundation in transaction processing and customer support. I quickly advanced through various roles, showcasing my ability to adapt and thrive in dynamic environments.

At eXp Realty, I took on the role of DEI Communications Coordinator, where I led content strategy and communications for the Diversity, Equity & Inclusion Department. I created original content, managed podcast production, and supported agent-led resource groups, demonstrating my commitment to fostering an inclusive workplace. My proficiency in tools like Hubspot, Canva, and video editing software has allowed me to produce engaging content that resonates with diverse audiences.

Throughout my career, I have consistently prioritized building strong relationships with colleagues and clients. My experience in managing office operations, onboarding processes, and training initiatives has equipped me with a comprehensive understanding of the administrative landscape in real estate. I am passionate about leveraging my skills to contribute to a forward-thinking organization that values diversity and innovation.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support Coordinator

Current

eXp Realty

Nov 2021 - Present (3 years 7 months)

Supported the Washington State Broker Team as the "Lead ASC," managing state-level creatives, audits, and FB Workplace. Developed and implemented new processes and SOPs, including video training series for agents.

Administrative Support SOP Development Process Improvement FB Workplace Canva Training Auditing Video Editing

DEI Communications Coordinator

eXp Realty

Nov 2022 - Jan 2025 (2 years 2 months)

Led content strategy and communications for Diversity, Equity & Inclusion, creating original content across digital platforms. Produced and edited newsletters, managed podcast production, and supported real estate agent-led resource groups.

Content Strategy Communication G Suite Canva Movavi Video Editor FB Workplace Podcast Production Video Editing

Office Administrator

Coldwell Banker Realty

Oct 2019 - Nov 2021 (2 years 1 month)

Administratively managed two large offices, overseeing agent onboarding/offboarding, file review, and commission processing. Handled office maintenance, inventory, vendor relations, and served as the tech liaison for IT issues.

Onboarding Offboarding Agent File Review Inventory Management IT Support Accounting Systems Vendor Management

Dev Team Assistant

HomeSmart

Mar 2019 - Oct 2019 (7 months)

Worked closely with the Development Team, building successful relationships and training all departments on new system updates. Created video lineups showcasing changes and ensured urgent customer issues were addressed promptly.

Developer Relations Training Systems Video Production Software Development Lifecycle Communication

Tech Support Technician

HomeSmart

Dec 2018 - Mar 2019 (3 months)

Provided thorough technical support and problem resolution for customers, maintaining composure in difficult situations. Utilized critical thinking to resolve support tickets and managed ticket tracking through GitHub.

Technical Support Problem Solving Critical Thinking GitHub Ticketing Customer Service Troubleshooting

Closing Coordinator

HomeSmart

Jun 2017 - Dec 2018 (1 year 6 months)

Processed real estate commission checks and closed out real estate transactions, depositing funds into QuickBooks. Sent commission disbursement authorizations to title companies and assisted agents with commission-related issues.

Quickbooks Payment Processing

Paperwork Coordinator

HomeSmart

Mar 2016 - Jun 2017 (1 year 3 months)

Managed transaction processing by sorting and filing real estate documents into the RealSmartBroker System. Assisted agents in creating checklists for missing documents and provided training on file creation, uploading, and cancellations.

Document Management RealSmartBroker System File Creation Compliance Document Checklist