Open to opportunities

Federico Bifarini

@federicobifarini

Message

I support customer operations, fulfilment, and property coordination in fast-paced environments.

Italy

Message

What I'm looking for

I'm seeking an internship in sustainability, operations, business support, project coordination, or supply chain, where I can learn, contribute reliably, and grow in an international environment. I'm also available for Erasmus+ traineeship opportunities.

I'm currently coordinating guest relations and property operations for Airbnb and Booking.com rentals, managing bookings, pricing discussions, special requests, and emergency maintenance communication from inquiry through check-out.

Alongside my Master's in Business Administration and Sustainability at the University of Bologna, I've supported retail sales, online grocery fulfilment, administrative work, and customer-facing services. I'm seeking an internship where I can contribute to sustainability, operations, supply chain, business support, or project coordination in an international environment.

Experience

Work history, roles, and key accomplishments

Current

Guest Relations & Property Coordinator

Current

Airbnb & Booking.com

Jun 2026 - Present (3 months)

Managed guest communications and bookings for multiple short-term rental properties, acting as the primary point of contact from inquiry through check-out. Handled pricing negotiations, special requests, and last-minute issue resolution independently, balancing guest satisfaction with occupancy and cancellation risk.

Guest Relations Property Management Booking Management Customer Service Negotiation Issue Resolution