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Federica Molendi

@federicamolendi

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Account & Client Relations professional, skilled in project coordination and building strong client relationships.

United Kingdom

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What I'm looking for

I’m looking for a role where I can leverage my experience in account management, client relations, and project coordination to support business growth and deliver excellent service. I enjoy building strong client relationships, managing multiple projects, and collaborating across teams.

I am an Account & Client Relations professional with experience supporting international fashion and lifestyle brands. I have a strong track record in project coordination, client management, and commercial operations, including inventory planning, sales tracking, and reporting. I enjoy building strong client relationships, improving processes, and delivering results in fast-paced environments.

My interests lie in roles where I can combine strategic thinking with operational execution, contribute to business growth, and collaborate with diverse teams. I am particularly passionate about fashion, lifestyle, e-commerce, and consumer-focused industries, and I thrive in positions that challenge me to organize, problem-solve, and make an impact.

Experience

Work history, roles, and key accomplishments

Allocator / Merchandiser Admin Assistant

Selfridges

Jun 2022 - Jun 2024 (2 years)

Coordinated resource allocation and maintained accurate inventory and sales records. Managed communication between teams and external suppliers, creating and updating reports using Excel and specialized software.

Resource Allocation Inventory Management Sales Reporting Excel Supplier Communication Administrative Support Data Analysis Microsoft Office Essbase Retek

Merchandiser Planning Admin Assistant

Boden

Aug 2021 - Jun 2022 (10 months)

Organized merchandise records and inventory logs, communicating with vendors, suppliers, and internal teams. Utilized Power BI and Microsoft Office for data entry and analytical reporting.

Power BI Microsoft Office Data Entry Supply Chain Management Data Analysis Reporting

Visual Merchandiser

Massimo Dutti

Feb 2020 - Aug 2021 (1 year 6 months)

Designed visually appealing displays aligned with brand identity and retail trends. Collaborated with teams to align visual merchandising with marketing campaigns and adapted displays to seasonal trends.

Visual Merchandising Display Brand Identity Marketing Campaigns Seasonal Adaptation Customer Engagement Adobe Suite Canva Trend Awareness

Visual Merchandiser

Guess Australia

May 2018 - Nov 2018 (6 months)

Created engaging visuals to enhance customer shopping experience. Utilized design principles to influence purchasing decisions.

Visual Merchandising Customer Experience Visual Design Principles visual communication Trend Awareness

Visual Merchandiser - Window Dresser

David Jones

Apr 2017 - Sep 2017 (5 months)

Executed impactful window displays to drive customer engagement. Managed lighting and installation techniques for visual merchandising.

Window Dressing Visual Merchandising Customer Engagement Lighting Design Retail Aesthetics visual communication

Visual Merchandiser

Zara UK

Nov 2014 - Jan 2017 (2 years 2 months)

Aligned visual content with brand identity and marketing goals. Monitored trends and adjusted displays accordingly.

Visual Merchandising Brand Identity Display Adjustment Customer Experience Fashion Trends visual communication

Education

Degrees, certifications, and relevant coursework

Fashion Retail Academy

Diploma, Buying & Merchandising for Fashion Retail

Completed a Level 4 Diploma focused on Buying & Merchandising for Fashion Retail. This program provided comprehensive knowledge and skills essential for roles in fashion retail, covering key aspects of product acquisition and display.

IELTS

Certificate, English Language

Grade: B2

Obtained an IELTS B2 Certificate, demonstrating intermediate to upper-intermediate English language proficiency. This certification is widely recognized for academic and professional purposes.

High School

High School Diploma, Tourism Economy

Activities and societies: Participated in exchange projects in France, Denmark, and Italy.

Completed a High School Diploma with a specialization in Tourism Economy. This curriculum provided foundational knowledge in economic principles relevant to the tourism sector.