FBFecha Bou
@fechabou
Junior energy consultant passionate about sustainable energy solutions.
United Arab EmiratesWhat I'm looking for
I am a dedicated Junior Energy Consultant with a strong focus on solar photovoltaic (PV) systems, having worked at Elepunage Company in Rabat from 2021 to 2022. My role involved supporting clients in optimizing their renewable energy initiatives, showcasing my commitment to sustainable energy solutions. I pride myself on being a fast learner and a proactive individual, always ready to tackle challenges head-on.
Prior to my consulting role, I gained valuable experience in customer service and communication as a Language Interpreter Agent and Customer Service Agent. These positions honed my problem-solving skills and ability to maintain a positive customer experience. My dedication to effective communication and customer satisfaction has been recognized through multiple achievements, including the highest customer satisfaction rating in my team.
Experience
Work history, roles, and key accomplishments
Junior Energy Consultant
Elepunage Company
Feb 2021 - Feb 2022 (1 year)
Worked as a professional consultant focusing on solar photovoltaic (PV) systems, supporting sustainable energy solutions and assisting clients in optimizing their renewable energy initiatives.
Language Interpreter Agent
EOL Center
Feb 2021 - Apr 2021 (2 months)
Facilitated effective communication by ensuring accurate and precise translation, helping customers obtain the exact information they needed from the source.
Customer Service Agent
Elepunage Company
Jan 2020 - Jan 2021 (1 year)
Developed skills in problem-solving and multitasking while maintaining a positive customer experience as a customer care representative.
Appointment Setting Agent
Elepunage Company
Jan 2020 - Feb 2020 (1 month)
Coordinated meetings and managed schedules while providing excellent customer service and ensuring timely follow-ups.
Education
Degrees, certifications, and relevant coursework
Faculty of Sciences
Bachelor Degree, Physical Sciences
2015 - 2019
Bachelor degree in Physical Sciences, focusing on problem-solving and technical skills in the field of physical sciences.
Faculty of Sciences
Diploma of General Studies, Physics
2016 - 2018
Diploma of General Studies in Science Physics, emphasizing effective communication and time management skills.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
MoroccoInterested in hiring Fecha?
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