Favour Uwakpode
@favouruwakpode
Dynamic HR professional with expertise in communication and administration.
What I'm looking for
As a dedicated HR Managing Director at Shamrock Group, I bring a wealth of experience in human resources and administration. My journey began with a B.A. in Linguistics and Communication/Public Relations from the University of Port-Harcourt, where I honed my skills in effective communication and interpersonal relations. Over the years, I have taken on various roles, including Head of Administration at Citadel Montessori Canadian International School and Customer Service Representative at Green Light Microfinance Bank.
My diverse experience also includes remote roles as a Virtual Assistant and Data Entry specialist for international companies. I pride myself on my excellent oral and written communication skills, which have been instrumental in fostering positive relationships within teams and with clients. I am passionate about creating efficient administrative processes and ensuring that organizational goals are met through effective human resource management.
Experience
Work history, roles, and key accomplishments
HR Managing Director
Shamrock Group
Jan 2024 - Present (1 year 6 months)
Currently serving as the HR Managing Director, overseeing human resources operations and strategies. Responsible for managing HR functions to support the company's objectives.
Head of Administrations
Citadel Montessori Canadian International School
Jan 2023 - Jan 2024 (1 year)
Led administrative operations and managed school resources effectively. Ensured smooth daily operations and supported educational programs.
Customer Service Representative
Green Light Microfinance Bank
Jan 2022 - Jan 2023 (1 year)
Provided excellent customer service, addressing inquiries and resolving issues for bank clients. Maintained high levels of customer satisfaction and supported banking operations.
Customer Service Representative
Estate Company
Served as a remote customer service representative for an estate company, handling client inquiries and providing support. Assisted with property-related questions and service requests.
Call Service Representative
Call Service Company
Worked remotely as a call service representative, managing inbound and outbound calls for a company. Provided information and resolved customer issues over the phone.
Virtual Assistant
Recruitment Agency
Worked remotely as a Virtual Assistant for a recruitment agency, supporting various administrative and recruitment tasks. Managed schedules, communications, and data entry.
Instructor
Clarion Call Computer and Web Design Training LTD
Jan 2020 - Jan 2021 (1 year)
Instructed students in computer and web design, developing curriculum and providing hands-on training. Guided students through practical exercises and theoretical concepts.
Data Entry Specialist
Engineering Company
Performed remote data entry tasks for an engineering company, ensuring accuracy and efficiency in managing large datasets. Organized and maintained critical company information.
Education
Degrees, certifications, and relevant coursework
University of Port-Harcourt
Bachelor of Arts, Linguistics and Communication/Public Relations
Completed a Bachelor of Arts degree focusing on Linguistics and Communication, with a specialization in Public Relations. Gained comprehensive knowledge in language studies, communication theories, and public relations strategies.
Idoa Secondary School
WAEC Certificate, General Studies
Obtained the West African Examination Council (WAEC) Certificate. Successfully completed secondary education requirements.
Damson International School
First School Leaving Certificate, General Studies
Received the First School Leaving Certificate. Completed primary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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