Favour User

I’m a reliable, articulate Appointment Setter and Customer Support Specialist with over 2 years of customer support and client communication experience at MTN Office Ikeja. I handle high-volume calls, qualify leads, and deliver excellent service through clear English communication, resolving inquiries across phone, email, and in-person interactions.

I coordinate appointment scheduling for clients and internal teams, maintain accurate daily data entry and up-to-date customer and billing records, and manage documentation with confidentiality and precision. I’m fully available for remote full-time work (40 hours/week) aligned with U.S. business hours, and I’m ready to contribute to sales pipeline growth through effective appointment setting while staying open to training on CRM systems and sales processes.