Looking for a job

Favour Falade

@favourfalade

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I improve operations, customer support, and data quality across digital platforms.

Nigeria

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What I'm looking for

I'm looking for a role where I can support efficient operations, deliver accurate data and customer outcomes, and use digital tools to improve workflows and coordination.

I've supported operations and data quality at HUGO Inc. and Christian Food Aid International Organization, delivering accurate annotation, transcription, reporting, and digital record management.

At HUGO Inc., I reviewed video and audio content with 99% accuracy, completed sentiment analysis and transcription, and evaluated website interfaces using established quality criteria. I've transcribed over 300 hours of complex audio content to strict client specifications.

I've also supported clients as a freelance digital marketing and virtual assistant and taught 200+ learners practical digital skills at Tech Bridgers. I use CRM platforms, Google Workspace, Microsoft Office, spreadsheets, and cloud tools to keep information organized and projects moving.

Experience

Work history, roles, and key accomplishments

AI Data Annotator

HUGO Inc.

Mar 2026 - Aug 2026 (5 months)

Reviewed video and audio content against project specifications with 99% accuracy using specialized annotation software. Executed sentiment analysis and audio transcription while adhering to quality guidelines.

Annotation Software Sentiment Analysis Audio Transcription Computer Vision Data Quality Quality Assurance

Admin / Operations Officer

Christian Food Aid International Organization

Mar 2025 - Feb 2026 (11 months)

Managed administrative operations, data collection, and records using spreadsheets and cloud-based systems. Prepared structured weekly and monthly operational reports with 100% accuracy.

Excel Google Workspace Data Management Records Management Reporting Stakeholder Communication

Digital Literacy Instructor

Tech Bridgers

Jan 2021 - Dec 2024 (3 years 11 months)

Instructed over 200 students in core computer applications including Microsoft Office Suite and Google Workspace. Created comprehensive learning materials and tracked learner performance metrics.

Microsoft Office Google Workspace Curriculum Development Training Performance Monitoring Digital Assessment Tools

Digital Marketing & Virtual Assistant

Self-Employed

Jan 2021 - Dec 2024 (3 years 11 months)

Supported diverse clients with email communications, data entry, and information management via CRM tools. Organized operational data structures across Google Workspace and cloud platforms.

CRM Tools Data Entry Google Workspace Excel Google Sheets Scheduling Reporting Stakeholder Communication