Morenikeji Soneye
@morenikejisoneye
Detail-oriented Data Annotator and Customer Service Specialist.
What I'm looking for
I am a detail-oriented Data Annotator and Customer Service Specialist with a strong background in data labeling and client relations. My expertise lies in ensuring data accuracy and resolving customer inquiries, which has allowed me to enhance AI models and deliver exceptional customer experiences.
Throughout my career, I have honed my skills in data annotation, machine learning support, and optimizing workflows using CRM and annotation tools. My experience includes working as a Data Annotator at Hugo, where I collaborated with teams to improve annotation processes and maintain high-quality data labeling. I have also received recognition for my exceptional customer service skills, achieving a 95% customer satisfaction rate in my previous roles.
Experience
Work history, roles, and key accomplishments
Data Annotator
Hugo
Jan 2025 - Present (5 months)
Annotated and classified images to enhance machine learning models and AI production. Ensured high-quality data labeling by following project-specific guidelines and quality control measures.
Intern, Data Annotation
Hugo
Oct 2024 - Present (8 months)
Gained hands-on experience in data annotation and machine learning applications. Assisted in labeling and reviewing datasets to improve AI training models.
Customer Service Specialist
Whoosh NG Logistics
Sep 2023 - Present (1 year 9 months)
Received and processed customer orders, ensuring accuracy and completeness. Tracked shipments and provided real-time updates to customers on the status of their orders.
Front Desk / Customer Care Officer
Adia Hospital
Apr 2023 - Present (2 years 2 months)
Assisted new patients with the registration process, verifying their personal information and updating records accurately using the EMR system. Managed high-volume incoming and outgoing calls, emails, and correspondence, ensuring prompt and professional responses.
Admin Officer
Radio Nigeria
Apr 2022 - Present (3 years 2 months)
Managed daily administrative operations, ensuring the smooth and efficient running of the radio station. Prepared and distributed internal communications, ensuring staff members were informed about station updates and events.
Ass Studio Manager & Newscaster (NYSC)
OBS Studio
Mar 2022 - Present (3 years 3 months)
Supported the studio manager in the studio operation. Conducted thorough research to gather accurate and up-to-date news stories from various sources, ensuring the information presented was reliable and verified.
Education
Degrees, certifications, and relevant coursework
Adekunle Ajasin University
B.A. English Education, English Education
Studied English Education at Adekunle Ajasin University, completing the program in 2021. Gained knowledge in educational methodologies and English language studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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