Morenikeji SoneyeMS
Open to opportunities

Morenikeji Soneye

@morenikejisoneye

Detail-oriented Data Annotator and Customer Service Specialist.

Nigeria
Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth in data analysis and customer service.

I am a detail-oriented Data Annotator and Customer Service Specialist with a strong background in data labeling and client relations. My expertise lies in ensuring data accuracy and resolving customer inquiries, which has allowed me to enhance AI models and deliver exceptional customer experiences.

Throughout my career, I have honed my skills in data annotation, machine learning support, and optimizing workflows using CRM and annotation tools. My experience includes working as a Data Annotator at Hugo, where I collaborated with teams to improve annotation processes and maintain high-quality data labeling. I have also received recognition for my exceptional customer service skills, achieving a 95% customer satisfaction rate in my previous roles.

Experience

Work history, roles, and key accomplishments

HU
Current

Data Annotator

Hugo

Jan 2025 - Present (5 months)

Annotated and classified images to enhance machine learning models and AI production. Ensured high-quality data labeling by following project-specific guidelines and quality control measures.

WL

Customer Service Specialist

Whoosh NG Logistics

Sep 2023 - Present (1 year 9 months)

Received and processed customer orders, ensuring accuracy and completeness. Tracked shipments and provided real-time updates to customers on the status of their orders.

AH

Front Desk / Customer Care Officer

Adia Hospital

Apr 2023 - Present (2 years 2 months)

Assisted new patients with the registration process, verifying their personal information and updating records accurately using the EMR system. Managed high-volume incoming and outgoing calls, emails, and correspondence, ensuring prompt and professional responses.

OS

Ass Studio Manager & Newscaster (NYSC)

OBS Studio

Mar 2022 - Present (3 years 3 months)

Supported the studio manager in the studio operation. Conducted thorough research to gather accurate and up-to-date news stories from various sources, ensuring the information presented was reliable and verified.

Education

Degrees, certifications, and relevant coursework

AU

Adekunle Ajasin University

B.A. English Education, English Education

Studied English Education at Adekunle Ajasin University, completing the program in 2021. Gained knowledge in educational methodologies and English language studies.

Tech stack

Software and tools used professionally

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