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Favour ChiemelaFC
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Favour Chiemela

@favourchiemela

Virtual Assistant at L’Acier Chic who supported daily operations and helped clients feel valued.

Nigeria
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At L’Acier Chic, I worked as a Virtual Assistant, supporting daily operations and helping keep clients valued and supported.

As a Secretary at Mide Grey, I provided secretarial support.

At The psalm, I resolved customer complaints, achieving 90% customer satisfaction, and handled an average of 30 inquiries a day by phone, email, and live chat.

I bring experience in virtual assistance, customer service, and administrative support, backed by studies in business administration, entrepreneurship, and virtual assistance.

Experience

Work history, roles, and key accomplishments

LC

Virtual Assistant

L’Acier Chic

Sep 2023 - Feb 2026 (2 years 5 months)

Worked as Virtual Assistant at L’Acier Chic.

MG

Secretary

Mide Grey

Jan 2021 - Jun 2023 (2 years 5 months)

Worked as Secretary at Mide Grey.

TP

Customer Service Representative

The psalm

Mar 2020 - Sep 2021 (1 year 6 months)

Resolved customer complaints effectively,resulting to 90% customer satisfaction, Managed an average number of 30 customer inquiries per day via phone, email and live chat.

Education

Degrees, certifications, and relevant coursework

NN

National Open University of Nigeria (NOUN)

Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General

HA

Henley Business School - Africa

Diploma of entrepreneurship studies

AL

alx_africa

Virtual assistant

Tech stack

Software and tools used professionally

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