Farzana K

At GCSTGlobalConsulting&TechServices, I collaborated with clients to understand their technical requirements and recommend suitable solutions.

I configured and implemented applications to match client specifications, supporting integration with business objectives and operational needs.

I also handled system administration, including user accounts and permissions, and provided technical support by phone, email, and in person.

I trained clients on technology solutions, documented troubleshooting in support tickets, and led workshops to present solutions and address questions.