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Farhat Pervaiz Khokhar

@farhatpervaizkhokhar

Front Desk Officer at Contour Software coordinating Lahore office administration, employee records, and health insurance claims.

Pakistan

Message

What I'm looking for

I'm seeking an administrative, front desk, or remote support role with a growing organization.

At Contour Software, I manage daily administrative and office coordination activities for the Lahore office. I coordinate employee health insurance claims, including documentation, follow-ups, tracking, and cheque disbursement.

I also maintain employee records and documentation in Workday, manage background verification, and resolve employee queries through the internal Helpdesk.

At Paramount Medical Clinic, I managed front-desk operations for GCC medical examinations and maintained applicant records and medical results. I also supported regulatory inspections and coordinated medical report deliveries.

Earlier, I supported reception and client service at ZZA Realtors, Car Phone Warehouse, and Ideas by Gul Ahmed. I'm seeking an administrative, front desk, or remote support role with a growing organization.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer / Administrative Support

Current

Contour Software

Jan 2024 - Present (2 years 9 months)

Manage daily administrative and office coordination activities, employee health insurance claims, background verification, and records in Workday. Resolve employee queries via internal Helpdesk and support corporate events.

Office Administration Front desk management Employee Records Workday Health Insurance Claims Help Desk Excel Vendor coordination Event Coordination

Reception & Medical Administration Officer

Paramount Medical Clinic

Jan 2020 - Dec 2024 (4 years 11 months)

Managed front-desk operations for GCC medical examinations, maintained applicant records, and entered medical results into the portal. Verified passport details, handled fee collection, and supported regulatory inspections.

Front Desk Operations Medical Records Data Entry Payment Reconciliation Compliance Customer Service

Sales Executive

Ideas by Gul Ahmed

Jan 2019 - Dec 2020 (1 year 11 months)

Provided professional customer service and assisted customers with product selection. Achieved sales targets by understanding customer needs and maintaining product knowledge.

Customer Service Sales Product Knowledge Inventory Management

Call Center Agent

Car Phone Warehouse

Jan 2017 - Dec 2019 (2 years 11 months)

Handled high-volume inbound and outbound calls for a UK-based mobile phone sales operation. Provided customer service and generated sales by recommending suitable mobile phones and services.

Customer Service Sales Communication Skills Active Listening Negotiation

Receptionist

ZZA Realtors

Jan 2016 - Dec 2017 (1 year 11 months)

Welcomed and assisted clients and visitors, providing professional front-desk support. Managed incoming calls, emails, and client communications, and scheduled meetings.

Frontdesk Customer Service Communication Skills Scheduling Administrative Support