Nsiar Liaqat
@nsiarliaqat
Experienced Administrative Professional with a focus on office operations.
What I'm looking for
I am an experienced Administrative Professional with over 10 years in office operations, customer service, and data management within the government and telecom sectors. My career has been marked by a proactive approach to supporting cross-functional teams and managing high-volume workflows, ensuring that operations run smoothly and efficiently.
In my current role as a Computer Operator and Monitoring Officer at Rescue 1122, I manage daily operations and reporting for the Provincial Monitoring Cell. I maintain accurate emergency data and departmental records while providing technical support to ensure system functionality. My previous experience as a Customer Relation Officer at Zong CMPak and Telenor Telecom has equipped me with strong communication skills and the ability to resolve customer queries effectively, enhancing overall customer satisfaction.
With a Bachelor of Commerce from The University of Punjab, I have a solid foundation in business administration and operational support. I am skilled in MS Office and have certifications in various technical areas, which complement my ability to multitask and coordinate effectively across teams. I am reliable, detail-oriented, and ready to contribute to efficient operations in any organization.
Experience
Work history, roles, and key accomplishments
Computer Operator / Monitoring Officer
Punjab Emergency Services Department Govt of Pakistan
Oct 2017 - Present (8 years)
Managed daily operations and reporting for the Provincial Monitoring Cell. Maintained accurate emergency data and departmental records. Provided technical support and ensured smooth system functionality.
Customer Relation Officer
Zong CMPak and Telenor Telecom
Feb 2011 - Jan 2017 (5 years 11 months)
Handled inbound/outbound calls, resolving customer queries efficiently. Delivered accurate product and service information to clients. Maintained strong communication flow between customers and internal teams.
Data Entry Operator
Kal Soft JV
Jan 2007 - Oct 2007 (9 months)
Entered National Census data for the Election Commission of Pakistan with a high degree of accuracy. Processed and verified over 1,500 records daily, ensuring data integrity and timely submission. Maintained confidentiality and adhered to project deadlines in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
The University of Punjab
Bachelor of Commerce, Commerce
Gained a strong foundation in business administration, operational support, and organizational processes. Focused on practical office and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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