Skip to main content
Farhan Khan MughalFM
Looking for a job

Farhan Khan Mughal

@farhankhanmughal

Senior IT Infrastructure & Cloud Professional | 15+ Years in Microsoft 365, Azure, AWS, Cybersecurity, MSP Operations & IT Leadership.

Pakistan
Message

I am an IT Infrastructure, Cloud, and Operations professional with over 15 years of experience managing enterprise technology environments, cloud platforms, cybersecurity, and IT service delivery across international organizations.

My expertise includes Microsoft 365, Microsoft Azure, AWS, Entra ID, Exchange Online, Windows Server, Active Directory, VMware, Hyper-V, Intune, enterprise networking, backup and disaster recovery, and infrastructure security.

At Xper2Go Pvt. Ltd., I led IT operations within a managed services environment, overseeing technical support teams, service delivery, incident management, and infrastructure operations across multiple client environments. My responsibilities included improving operational processes, maintaining service levels, coordinating escalations, and supporting Microsoft 365, cloud, and Windows-based infrastructures.

Previously, at gulfHR – Gulf Solutions Group, I managed cloud, network, and communications infrastructure supporting operations across the UAE and Pakistan. I also contributed to ISO/IEC 27001:2022 certification readiness through security controls, risk management, documentation, and infrastructure governance.

My earlier experience with e-Bizsoft, Avari Towers, and Pakistan Office Automation strengthened my background in systems administration, enterprise networking, infrastructure implementation, and business-critical application support.

I am particularly interested in remote opportunities involving IT Infrastructure Management, Cloud Engineering, Microsoft 365 Administration, Cybersecurity, Technical Leadership, and Managed IT Services.

I bring a combination of hands-on technical expertise, operational leadership, structured troubleshooting, and a strong commitment to reliable and secure IT service delivery.

Experience

Work history, roles, and key accomplishments

XL

Support Experience Manager

Xper2Go Pvt. Ltd

Jan 2026 - Sep 2026 (8 months)

Led IT operations in an MSP environment, managing support teams and client infrastructure. Administered Microsoft 365, Azure, Windows Server, Active Directory, and networking. Managed incidents, SLAs, escalations, and service availability. Coordinated security, backups, and infrastructure troubleshooting. Improved documentation and operational efficiency.

GG

IT Infrastructure Specialist

gulfHR - Gulf Solutions Group

Sep 2020 - Jun 2025 (4 years 9 months)

Managed cloud infrastructure, enterprise networks, and IT systems across UAE and Pakistan offices. Administered Microsoft 365, Azure, Windows Server, Active Directory, and network security. Supported system availability, upgrades, and disaster recovery. Implemented security controls, risk management, and documentation aligned with ISO/IEC 27001:2022 readiness.

EI

Systems Engineer

e-Bizsoft, Inc

Jan 2012 - Aug 2020 (8 years 7 months)

Managed Windows Server infrastructure, Active Directory, enterprise networks, and business applications. Provided system administration, network troubleshooting, and technical support. Maintained server performance, system availability, and security. Supported infrastructure upgrades, application deployments, and resolution of critical technical issues.

AT

Systems Administrator

Avari Towers

Aug 2007 - Dec 2011 (4 years 4 months)

Managed IT infrastructure and daily technical operations in a hospitality environment. Administered Windows Server, Active Directory, networking, and business-critical applications. Troubleshot server, network, and connectivity issues to maintain system availability. Supported infrastructure upgrades, preventive maintenance, and end-user technical support.

Education

Degrees, certifications, and relevant coursework

Shah Abdul Latif University logoSU

Shah Abdul Latif University

Bachelor of Business Administration (BBA), Marketing

2016 - 2019

Grade: CGPA 3.44 / 4.00 — Grade B

Activities and societies: Participated in academic group projects, business presentations, case studies, and collaborative assignments focused on marketing, management, and business strategy.

Completed a four-year Bachelor of Business Administration (BBA) with a specialization in Marketing. Developed skills in business management, organizational leadership, strategic planning, communication, and problem-solving. Graduated in 2019 with a CGPA of 3.44/4.00 (Grade B).

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan