I design automation workflows that capture and qualify leads, route them into a CRM, and include error handling, deduplication, and fail-safe defaults. I work directly with business owners to turn manual processes into documented, repeatable systems.
On a built-and-tested lead qualification agent, I used n8n and OpenAI to enrich and score inbound quote requests, then route leads to HubSpot and send Slack alerts. I added validation and fallback handling so malformed AI output and dead websites wouldn’t drop leads.
At Viva Essentia Canada Inc., I research and vet Amazon FBA products, assessing costs, margins, sourcing, compliance, and legal risks. My background also includes bookkeeping, digital marketing, and business development support.

