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FK@farashakhan
Customer Experience Specialist passionate about optimizing customer journeys.
PakistanI'm Farasha Khan, a Customer Experience Specialist fueled by curiosity and driven by data. My journey has been about transforming challenges into opportunities and insights into actionable strategies. Currently, I work at US Mobile, where I leverage my onboarding and technical expertise to ensure seamless transitions and create effortless customer experiences.
Previously, as a Customer Service Specialist at Ibex (Walmart), I honed my skills in resolving issues efficiently and building rapport with customers. My experience as a teacher at Ghazi Foundation School further developed my ability to communicate effectively and foster a positive environment, encouraging curiosity and critical thinking among students. I am committed to creating meaningful impact and driving innovation in every role I undertake.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
US Mobile
Jan 2023 - Present (2 years 10 months)
Ensured seamless transitions and resolved issues for customers. Utilized onboarding and technical expertise to create effortless experiences. Applied strong communication and problem-solving skills to enhance satisfaction and loyalty.
Ibex
Jan 2022 - Dec 2023 (1 year 11 months)
Delivered exceptional customer support by efficiently resolving issues. Focused on building rapport to ensure a seamless customer experience.
Ghazi Foundation School
Jan 2021 - Dec 2022 (1 year 11 months)
Designed engaging lessons and adapted to diverse learning styles. Fostered a positive classroom environment, encouraging curiosity and critical thinking. Collaborated with parents and faculty to support student success.
Degrees, certifications, and relevant coursework
Bachelor in Media Science, Pre. Engineering
2019 - 2021
Software and tools used professionally
PakistanYou can contact Farasha and 90k+ other talented remote workers on Himalayas.
Message Farasha
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