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Falischa Perez

@falischaperez

I keep high-volume billing, financial, inventory, and administrative operations accurate, organized, and moving to completion.

United States

Message

What I'm looking for

I'm looking for a role where I can keep billing, financial, inventory, or operational workflows accurate and organized while improving tracking processes and coordinating across teams.

I’ve supported high-volume billing, financial administration, and business operations across healthcare, media, transportation, automotive, retail, and financial services for more than 20 years.

At Precision Pathology Laboratory, I managed medical supply inventory and Excel tracking, helped establish workflows for a startup lung cancer department, and assembled and tracked 200–300 at-home testing kits each week.

At iHeartMedia, I supported billing for more than 15 radio markets, processed and tracked 100+ invoices weekly and monthly, and maintained a 99% ServiceNow ticket closure rate while resolving billing questions and discrepancies.

I’ve also coordinated commercial fleet operations at Rush Enterprises, processed high-volume vehicle documentation at Ingram Park dealerships, and supported store operations, payroll, reporting, training, and inventory management at Mundo Tile.

I’m a practical, detail-oriented problem solver who enjoys keeping things organized, figuring out discrepancies, and finding ways to keep processes moving. I’m currently looking for remote or hybrid opportunities in billing, financial administration, operations, or administrative support, inventory, training, and payroll at Mundo Tile.

Experience

Work history, roles, and key accomplishments

Materials Management / CyPathLung Coordinator

Precision Pathology Laboratory

Mar 2025 - Dec 2025 (9 months)

Managed medical supply inventory and Excel tracking for multiple departments, supporting inventory control and CAP audit preparation. Coordinated the lung testing process from initial patient contact through entry of final test results.

Inventory Management Excel Audit Preparation Process Coordination Patient Communication

Billing Specialist – Market Billing

IHeartMedia

Sep 2022 - Mar 2025 (2 years 6 months)

Managed billing functions supporting more than 15 major and local radio markets across the United States. Processed and tracked 100+ invoices weekly and monthly, including supporting documentation.

Billing Invoicing Invoice Auditing ServiceNow Excel Discrepancy resolution SLA Management

Rental Administrator

Rush Enterprises

Jan 2017 - Dec 2020 (3 years 11 months)

Supported operations for a commercial rental fleet that grew from approximately 189 to 479 units during tenure. Managed OSHA and state compliance requirements, including crane certifications and live inventory records.

Fleet Management Compliance OSHA Inventory Management Procurement Vendor Management Excel Wright Express

Billing Clerk

Ingram Parkcenter – Mazda/Nissan

May 2016 - Apr 2017 (11 months)

Processed accounting and vehicle deal documentation for approximately 300–400 vehicle sales per month. Entered and maintained sales and accounting information using dealership systems, including Dealertrack.

Billing Data Entry Documentation

Bilingual Phone Banker

Wells Fargo Bank

Apr 2015 - Sep 2015 (5 months)

Provided bilingual banking support, assessed customer needs, and discussed savings products, CDs, and mortgage/refinance opportunities in a sales-based financial services environment.

Customer Service Banking Products Sales Financial Services

Assistant Finance Director

Ingram Park Chrysler

Oct 2012 - Apr 2015 (2 years 6 months)

Supported finance documentation and processing workflows for four Finance Managers and the Finance Director, managing required paperwork and bank stipulations throughout vehicle deal processing. Coordinated supporting documents, including proof of income, proof of residence, and driver's license copies.

Deal Processing Compliance Coordination Customer Service

Assistant Sales Manager

Mundo Tile

Jan 2004 - Dec 2012 (8 years 11 months)

Supported daily store operations, supervised approximately 10 employees during peak periods, and assisted with payroll, interviewing, training, sales support, and administrative recordkeeping. Opened and prepared the store for daily operations and traveled to support other Texas locations as needed.

Sales Management Team Leadership Payroll Training Inventory Management Operations