Open to opportunities

Faiz Jamros

@faizjamros

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Detail-oriented tech enthusiast with a strong foundation in cybersecurity.

Malaysia

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What I'm looking for

I am looking for a role that fosters innovation and offers opportunities for professional growth in cybersecurity and data analytics.

I am a detail-oriented tech enthusiast with a strong foundation in cybersecurity and data analytics. Currently, I work as a Trust & Safety Associate at Accenture Southeast Asia, where I conduct detailed security reviews of applications and developers. My efforts have led to a 20% reduction in malware incidents, showcasing my ability to safeguard digital assets and ensure compliance with company policies.

In addition to my role in incident response, I have been actively involved in content moderation projects, achieving a 95% compliance accuracy rate. My contributions to process improvement initiatives have enhanced content review efficiency by 10%, supporting a safer online environment for millions of users. I thrive in cross-functional collaboration and problem-solving, which allows me to effectively address escalations and improve overall process efficiency.

Experience

Work history, roles, and key accomplishments

Current

Trust & Safety Associate

Current

Accenture Southeast Asia

Mar 2024 - Present (1 year 3 months)

Conducted detailed security reviews of apps and developers, identifying and mitigating malware risks to ensure compliance with policy guidelines. Collaborated with cross-functional teams to resolve escalations, achieving a 20% reduction in malware incidents and improving process efficiency. Reviewed and moderated user-generated content, achieving a 95% compliance accuracy rate and enhancing conten

Cybersecurity Data Analytics Incident Management Compliance Policies Content Moderation Process Improvement

Domino's Crew Member (Kitchen Crew)

Domino's Pizza

Apr 2018 - May 2018 (1 month)

Prepared high-quality pizzas in a fast-paced kitchen, improving order accuracy and reducing preparation time by 15%. Collaborated with team members to streamline workflows during peak hours, increasing customer satisfaction by 10%.

Customer Service Teamwork Workflow Optimization Time Management Quality Control

Education

Degrees, certifications, and relevant coursework

Universiti Malaysia Sabah

Bachelor of Science (International Marketing) with Honours, International Marketing

Studied International Marketing, gaining a strong foundation in business principles and global market strategies. Achieved Honours, demonstrating academic excellence and dedication to the field.