Faiz H

Analyzed and transformed customer and transaction data using SQL/Python across Snowflake and Databricks, developing scalable analytical datasets and reporting solutions. Developed a customer value and behavioural segmentation solution that identified high-value customers, creating an estimated $1.5M incremental sales opportunity.

Led analytics modernization initiatives by evaluating legacy reporting processes and redesigning analytical workflows using Python, Google Cloud Platform, and automation, improving operational efficiency by 85%. Developed KPI dashboards and operational reporting frameworks that standardized performance measurement.

Mentored and coached 70+ aspiring data professionals, delivering hands-on training in Python, SQL, machine learning, and data visualization. Delivered the organization's inaugural Introduction to Artificial Intelligence curriculum, emphasizing practical LLM applications and prompt engineering.

Developed predictive forecasting models to analyze national supply and demand trends, enabling executive leadership to anticipate market disruptions and optimize production planning. Built machine learning models to forecast cost components and market fluctuations, supporting pricing strategies and long-term planning.

Managed commercial portfolio analytics across national retail properties, monitoring lease performance and revenue trends. Developed financial forecasting models and reporting frameworks to evaluate revenue projections and portfolio health, supporting data-driven leasing decisions.

Maintained and audited an enterprise database of 1,200+ commercial vendors, developing automated reporting and data validation controls that reduced processing errors to less than 1%. Built enterprise Power BI reporting infrastructure and standardized KPI visibility across business functions.

Master of Management Analytics from Smith School of Business, Queen's University, completed in 2024.

Data Analytics Certificate from the University of Toronto, completed in 2021.

Honors Bachelor of Commerce from Seneca College, completed in 2018.