Faiza M

As a Freelance E-Learning Developer, I designed e-learning content for various audiences using Articulate Storyline 360 and iSpring Suite, focusing on adult learning courses for training and safety.

As an Instructional Designer, I developed e-learning content using Articulate 360 and Rise, created reference guides for Dynamics 365, and collaborated with the Learning and Design team to enhance training materials.

Managed student admissions, maintained records, and provided administrative support to ensure efficient operations within the admissions department.

Served as the first point of contact for members and guests, managed member registrations, and coordinated communication between various departments to ensure smooth operations.

Handled administrative tasks including data entry, calendar management, and emergency response, while supporting residents and staff in a retirement living environment.

Provided administrative support while maintaining professionalism and sensitivity in dealing with victims, managing donations, and office stock.

Participated in leadership decision-making, supervised administrative staff, and managed financial operations including payroll and accounts payable.

Managed operations and admissions for international education, advising students and coordinating with foreign universities for seminars and events.

Completed a Master of Education & Leadership Studies, focusing on educational leadership and effective teaching strategies.

Earned a Bachelor of Science with Honors in Social Sciences, emphasizing research and analytical skills in social studies.