Faiza fnu
@faizafnu
I lead crisis intervention, shelter operations, and client advocacy for vulnerable communities.
United StatesWhat I'm looking for
I managed daily emergency shelter operations at YWCA of Western Massachusetts, supporting policy compliance, resident engagement, documentation, billing, and program reporting.
I’ve led staff recruitment, onboarding, training, coaching, individual supervision, and team meetings. As a Lead Advocate, I provided crisis intervention and case management while connecting shelter residents with community resources and wellness groups.
I also supported students at North Queens Community High School through academic, career, and social-emotional counseling, intake assessments, attendance outreach, and crisis intervention. I bring a psychology background and fluency in English, Urdu, and Pashto.
Experience
Work history, roles, and key accomplishments
Assistant Program Director
YWCA of Western Massachusetts
Apr 2024 - Aug 2024 (4 months)
Managed daily operations of an emergency shelter while ensuring compliance with organizational policies. Supervised staff through coaching, individual supervision, and team meetings.
Lead Advocate
YWCA of Western Massachusetts
Apr 2023 - Apr 2024 (1 year)
Provided crisis intervention and case management for shelter residents. Supported daily shelter operations and staff development.
Advocate Counselor
North Queens Community High School
Jan 2022 - Mar 2023 (1 year 2 months)
Provided academic, career, and social-emotional counseling to students. Conducted intake assessments, attendance outreach, and crisis intervention.
Intern
CUNY Citizenship Now
Supported citizenship and immigration services.
Teacher Assistant
Ivy Day School
Assisted teachers in classroom activities and supported student learning.
Student Ambassador
Queensborough Community College
Represented the college and assisted with student engagement activities.
Youth Counselor
Maspeth Town Hall
Provided guidance and support to youth in a community setting.
Intern
NYPIRG
Assisted with public interest research and advocacy.
Photography Intern
Josephine Herrick Project
Assisted with photography projects and community engagement.
Education
Degrees, certifications, and relevant coursework
City College of New York
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology with a minor in Studio Art from the City College of New York in 2021.
Queensborough Community College
Associate of Arts, Liberal Arts and Sciences
Associate of Arts in Liberal Arts and Sciences from Queensborough Community College in 2018.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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