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Faith Udugbai

@faithudugbai

Detail-oriented receptionist with 7 years of experience.

Nigeria
Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated receptionist with over seven years of experience in providing exceptional front desk services. My journey began at Graycee Event Service, where I honed my skills in customer service, handling complaints, and managing event bookings. This role laid the foundation for my commitment to ensuring customer satisfaction and creating a welcoming environment.

At Beni Hotel, I took on a mid-level role as a front desk clerk, where I became the first point of contact for guests. My responsibilities included checking guests in and out, managing reservations using Opera and Bizedge software, and collaborating with various departments to enhance the guest experience. I pride myself on my strong work ethic and ability to thrive under pressure, consistently delivering top-notch service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria logoNN

National Open University of Nigeria

Diploma, Hotel and Catering Management

Completed a diploma in Hotel and Catering Management, focusing on the essential skills required for managing hospitality services effectively.

HS

High School

S.S.C.E, General Education

Completed Secondary School Certificate Examination (S.S.C.E) with a focus on foundational education.

Tech stack

Software and tools used professionally

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Faith Udugbai - Front Desk Clerk - Beni Hotel | Himalayas