Faith Udugbai

I am a dedicated receptionist with over seven years of experience in providing exceptional front desk services. My journey began at Graycee Event Service, where I honed my skills in customer service, handling complaints, and managing event bookings. This role laid the foundation for my commitment to ensuring customer satisfaction and creating a welcoming environment.

At Beni Hotel, I took on a mid-level role as a front desk clerk, where I became the first point of contact for guests. My responsibilities included checking guests in and out, managing reservations using Opera and Bizedge software, and collaborating with various departments to enhance the guest experience. I pride myself on my strong work ethic and ability to thrive under pressure, consistently delivering top-notch service.