Esther User

I am a highly motivated and adaptable individual with a solid academic foundation and a keen enthusiasm for learning. My experience as a Front Desk Officer at Kibeck Cakes and Events has honed my interpersonal and communication skills, allowing me to excel in collaborative, fast-paced environments. I am recognized for my approachable nature and problem-solving mindset, which helps me remain composed under pressure.

In my current role, I serve as the initial point of contact for clients, delivering friendly and professional assistance while addressing inquiries and resolving issues promptly. I ensure smooth daily operations through effective coordination and maintain accurate records of bookings and client feedback. My commitment to excellent customer service and ability to manage multiple tasks during busy periods have contributed to a positive client experience and encouraged repeat business.