Faisal Saud

I am a seasoned Application Support Assistant Manager with a strong background in providing comprehensive technical support and training for a diverse range of applications. My expertise includes Anti-Money Laundering (AML) software, Electronic Cheque Clearing System (ECC), and Shareholder Management. I have a proven track record of leading and managing application support projects, ensuring on-time delivery within budget and scope.

Throughout my career, I have developed strong technical and soft skills, including software testing and quality assurance, agile methodologies, decision-making, risk management, and stakeholder communication and management. I hold professional certificates in Project Management (PMP), Agile Certified Practitioner (ACP), and Professional in Business Analysis (PBA).

I am a results-driven professional with a strong passion for continuous improvement and innovation. I have a proven ability to collaborate with business stakeholders, vendors, and interdisciplinary teams to resolve technical challenges and achieve organizational goals. My experience in system integration testing, test planning, and test case development has enabled me to evaluate application functionality, performance, and security standards.