Muhammad Arqum
@muhammadarqum
Results-driven Business Analytics professional with 4+ years of experience.
What I'm looking for
I am a results-driven Business Analytics professional with over four years of experience in transforming raw data into strategic insights. My expertise lies in utilizing tools such as Power BI, Tableau, and SQL to drive performance reporting and informed decision-making in fast-paced environments. I thrive on challenges and am passionate about leveraging data to enhance business outcomes.
Currently, I work as an IT Support Officer at the State Life Insurance Corporation of Pakistan, where I act as a liaison between hospitals and the IT department. I have successfully built and maintained dashboards for progress reporting and provided BI-based performance insights for executive planning meetings. My commitment to continuous learning is evident through my certifications in Data Reporting and Analytics, as well as various job simulations that have honed my data management and visualization skills.
Experience
Work history, roles, and key accomplishments
IT Support Officer/Focal Person
State Life Insurance Corporation of Pakistan
Nov 2022 - Present (2 years 9 months)
Acted as a liaison between hospitals, PHIMC programs, and the IT Department, documenting workflows and integrating APIs (NADRA-State Life systems). Built and maintained Power BI and Tableau dashboards for progress reporting, providing weekly BI-based performance insights used in executive planning meetings.
Senior Office Assistant
State Life (H&AI) Dept. - Prime HR
Nov 2021 - Present (3 years 9 months)
Supported internal IT operations and troubleshooting, ensuring smooth system functionality. Managed procurement evaluations and technical documentation, contributing to efficient departmental processes.
Education
Degrees, certifications, and relevant coursework
Lahore Leads University
Bachelor of Computer Science, Computer Science
2016 - 2020
Completed a Bachelor of Computer Science degree. The curriculum provided a strong foundation in computer science principles and practices.
Availability
Location
Authorized to work in
Job categories
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