Looking for a job

Fahad Ali

@fahadali16

IT Support Engineer at Civil Aviation Training Institute-CATI, supporting Windows and LAN/WAN systems and automating MIS reports with Excel VBA.

Pakistan

Message

What I'm looking for

I’m looking for a challenging position where I can use my skills and experience, keep learning, and advance in engineering. I hope to develop my technical knowledge, grow into personnel management, and contribute to a progressive organization.

At Civil Aviation Training Institute-CATI, I provide day-to-day IT support to administrative departments, maintain Windows devices and office connectivity, and manage user accounts and IT asset records. I also develop automated MIS reports and dashboards using Microsoft Excel VBA.

Previously, I provided IT support at Sindh Human Capital Investment: 1000 Days Integrated Health And Population Program - The World Bank and OnlineCarepk, and worked as an IT SUPPORT INTERN at Gexton. In freelance work, I supported individuals and small businesses with Windows systems, office networks, and Excel VBA reporting solutions.

Experience

Work history, roles, and key accomplishments

Current

IT SUPPORT ENGINEER

Current

Civil Aviation Training Institute-CATI

Oct 2025 - Present (1 year)

• Provide day-to-day IT support to administrative departments, including HR staff and office users.
• Install, configure, and maintain Windows desktops, laptops, printers, and peripheral devices.
• Troubleshoot hardware, software, printer, and network connectivity issues.
• Monitor and maintain LAN/WAN and Wi-Fi connectivity to support uninterrupted office operations.
• Manage user accounts, passw

IT SUPPORT SPECIALIST

Sindh Human Capital Investment: 1000 Days Integrated Health And Popula

Nov 2023 - Jan 2026 (2 years 2 months)

• Provided technical support to office staff across head office and project locations.
• Installed, configured, and maintained Windows operating systems and office applications.
• Supported LAN/WAN infrastructure and resolved network connectivity issues.
• Managed user accounts, access permissions, and IT asset inventory.
• Performed routine system maintenance, software updates, and data backup op

IT SUPPORT ENGINEER

OnlineCarepk

May 2022 - Nov 2023 (1 year 6 months)

• Provided desktop and remote technical support to office staff.
• Installed, configured, and maintained desktop computers, laptops, printers, and software applications.
• Diagnosed and resolved hardware, software, and network connectivity issues.
• Assisted in maintaining LAN/Wi-Fi connectivity and office IT infrastructure.
• Performed routine system maintenance, software updates, and device conf

IT SUPPORT INTERN

Gexton

Nov 2021 - Apr 2022 (5 months)

• Assisted in hardware and software installation, configuration, and maintenance.
• Provided first-level IT support to staff and end-users.
• Supported LAN/Wi-Fi troubleshooting and network maintenance.
• Assisted with system monitoring and issue resolution.
• Maintained IT equipment inventory and technical documentation.
• Installed Windows operating systems and productivity software.
• Learned I

FREELANCE IT SUPPORT ENGINEER

Self Employed

Jan 2020 - Oct 2021 (1 year 9 months)

• Provided on-site and remote IT support to individuals and small businesses.
• Installed and configured Windows operating systems and business applications.
• Diagnosed and resolved hardware, software, and network-related issues.
• Set up office LAN/Wi-Fi networks, printers, and shared devices.
• Performed data backup, system recovery, and preventive maintenance.
• Developed Microsoft Excel VBA s