Fahad Bilal

I am a dedicated customer engagement specialist with hands-on telemarketing experience, committed to delivering high standards of professionalism and measurable results. I have practical experience in customer handling, target achievement, and maintaining positive client relationships.

My background includes work as a Customer Engagement Specialist at a BPO where I developed strong skills in data entry, online form handling, and Microsoft Office applications. I emphasize clear communication, active listening, and problem-solving to resolve customer issues efficiently.

I continually pursue personal development in communication, sales strategies, and psychology to improve my performance and contribute to organizational growth. I bring adaptability, time management, and resilience to fast-paced customer-facing roles.