fabrice kayode
@fabrice_kayode
Bilingual worker (french and english). Looking for a remote working position as a customer service representative.
SenegalWhat I'm looking for
Graduated in Marketing in 2017,I had most of my work experience as a CSR, learn and mastered skills like active listening, empathy, and first call resolution. Had 5 years of working experience on CRM platforms.
Learning web development on the side and know graphic design, I use Photoshop suite, and currently learn and use Affinity.
Experience
Work history, roles, and key accomplishments
Bilingual Client Service Specialist
Tangerine
Sep 2021 - Present (5 years)
Provided bilingual client service for retail banking products including lending, checking, and savings accounts. Managed business accounts by conducting compliance investigations and assisting with account openings.
Education
Degrees, certifications, and relevant coursework
Moncton University
Bachelor of Business Administration, Business Administration
2013 - 2017
Bachelor of Business Administration with a marketing major from Moncton University, completed from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
SenegalAuthorized to work in
Salary expectations
Social media
Job categories
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