Open to opportunities

Fabi Casares

@fabicasares

Message

Dynamic Program Manager with expertise in construction and logistics.

United States

Message

What I'm looking for

I am seeking a role that fosters growth, values collaboration, and emphasizes innovative project management.

I am a dynamic and impact-driven Program Manager with over 5 years of progressive leadership experience managing multimillion-dollar construction, logistics, and operational programs across Florida and Georgia. My expertise lies in driving cross-functional initiatives, leading geographically dispersed teams, and leveraging SaaS platforms to streamline workflows and maximize ROI. I have successfully delivered over 350 residential projects valued at $5.29M within 12 months, showcasing my ability to align operational strategies with organizational goals.

In my current role at DMS Contractors, I spearheaded 350+ end-to-end residential construction projects, reducing average project turnaround time by 50% and increasing gross profit margin by 15%. My proactive approach to stakeholder management has resulted in a 98% client satisfaction rate. I have implemented innovative tools like Monday.com to standardize project workflows, enabling real-time visibility into timelines and task progress, which has significantly improved project tracking accuracy and delivery speed.

Throughout my career, I have developed and implemented various strategies that have led to substantial improvements in operational efficiency and team performance. My self-taught expertise in Lessen software has allowed me to leverage analytics capabilities to identify inefficiencies and optimize technician performance across multiple markets. I am committed to continuous process improvement and ensuring consistent performance growth and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Program Manager - Operations & Projects

Current

DMS Contractors, LLC

Sep 2024 - Present (10 months)

Spearheaded over 350 end-to-end residential construction projects valued at $5.29M within 12 months, reducing average project turnaround time by 50% through agile resource planning. Increased gross profit margin by 15%, generating an estimated $793,500 in added profit within one year through refined cost controls and operational streamlining. Led 27+ crews across three markets, improving cross-mar

Project Management Operations Management SaaS Implementation Cost Control Stakeholder Management KPI Tracking Agile Methodologies Monday.Com Data Analysis Process Improvement

Project Manager - Coordination & Logistics

DMS Contractors, LLC

Apr 2022 - Sep 2024 (2 years 5 months)

Developed and implemented a live logistics tracker, reducing project delays by 30%. Managed 6 internal office staff and over 45 subcontractors, improving team efficiency by 10% within 90 days. Customized digital tools for real-time crew assignments and automated status reporting.

Logistics Management Project Coordination Team Leadership Software Proficiency (Lessen)Data Analysis Process Optimization Resource Allocation Stakeholder Management Reporting

Regional Team Lead - Florida and Texas

DMS Contractors, LLC

Aug 2021 - Apr 2022 (8 months)

Directed project inspections and quality assurance across multi-state operations. Designed and launched the company's first standardized training program for dispatch and customer service representatives, which was adopted company-wide. Raised quality control scores by 25% through QR-coded feedback and visual validation via CompanyCam.

Quality Assurance Compliance Software Proficiency (Lessen CompanyCam Data Analysis Performance Optimization Team Leadership

Customer Support & Scheduling Coordinator

DMS Contractors, LLC

Jun 2020 - Aug 2021 (1 year 2 months)

Managed over 100 work orders monthly, introducing a centralized scheduling system across markets. Reduced service delays by 35% through the integration of digital tracking and proactive vendor engagement. Acted as liaison between internal teams and clients to maintain SLA adherence and elevate customer experience.

Scheduling Vendor Management Customer Service SLA Client Relations Communication Problem Solving Process Improvement

Education

Degrees, certifications, and relevant coursework

Florida International University (FIU)

Certificate, Project Management

Completed a comprehensive program focused on project management principles and practices. Gained expertise in planning, executing, and closing projects efficiently.

San Vicente de Paul High School

High School Diploma, General Studies

Obtained a high school diploma, completing foundational studies across various subjects. Developed strong academic skills and prepared for higher education.