At PLUXEE COLOMBIA S.A.S, I administer and optimize commercial operations in Salesforce, supporting sales processes and keeping customer, opportunity, and product information accurate. I implemented controls that optimized processing times for internal product and service loading and billing.
At FIDUCIARIA POPULAR, I managed fiduciary business processes, prepared reports, and handled contractual payments. I also implemented controls that optimized processing times for payment accrual and loading.
Earlier at FIDUCIARIA POPULAR, I supported customer onboarding and data updates, and began as a fiduciary business intern. At SERLEFIN BPO&O -UDN BANCO AGRARIO DE COLOMBIA, I recovered and administered agricultural-sector loan portfolios.
