ANGELA PATRICIA SANCHEZ MEJIA

Professional with 10+ years of experience in credit processes, loan portfolio management, client retention and financial documentation in the Colombian banking sector.

At Onest (2019 to present) I advise clients on payroll, consumer and mortgage loans with banks such as Grupo Aval, BBVA and BCSC. I analyze debt capacity, manage every application in a CRM (scheduling, follow-ups, status tracking), complete loan files with biometric validation and follow each case through disbursement. I have also hired and trained support staff for client outreach and initial analysis.

At Banco Popular (Nexa, 2014 to 2019) I led loan prepayment prevention and client retention for approximately 10 branches, working with branch managers, and trained new team members and full offices on the retention protocol. Retained balances consistently exceeded withdrawals.

I am completing a Bachelor's degree in Business Administration (Politécnico Grancolombiano, Dec 2026) and a Technology degree in Software Development (SENA, 2027), plus a Data Science program (GCI World, University of Tokyo). I am looking for remote roles that combine operations, administration and technology: operations or process coordination, administrative or virtual assistance, CRM and data support, and junior tech roles. Languages: Spanish (native), English B1 (intermediate).