At Fondo Solidario Proyecto Matuna, I manage requests from associates and beneficiaries and support administrative and financial operations. I maintain information and tracking reports, and help verify transactions in PISWEB, documenting inconsistencies for escalation.
At Mitsubishi Electric de Colombia, I handled customer requests related to payments, invoices, and account balances, using SAP to review financial and accounts receivable information. I also designed and delivered intermediate Excel training for 22 colleagues.
