Fabiana Perez

Working as a process engineer since 02/2021 to optimize operational processes and drive efficiency improvements across plant operations and engineering initiatives.

Managed fixed assets accounting activities including asset tracking and reconciliations, supporting month-end close and improving asset control processes.

Served in CSR II&PA for the Iberia region, supporting corporate services and regional processes across functions to ensure compliance and operational continuity.

Provided L1 service desk support to client employees, resolving common IT issues and ensuring timely incident resolution to maintain user productivity.

Developed the market for fall protection products focused on Wind Energy and Telecommunications, managed distributor accounts and delivered partner training and key account growth.

Led prospecting and commercial development for mineral products across new markets, opening national ceramic and muscovite channels and conducting viability studies for extraction and production.

Managed sales department including inside sales and technical assistants, restructured sales team and improved communication between sales and production to increase volumes and customer retention.

Led R&D laboratory organization and sales development, introducing 5S and TQC, partnering with UFSCar and driving a ~20% profit increase and 5% sales volume growth in initial six months.

Improved glass raw material sourcing and quality: reduced boron from 7.3% to 5.8% saving €440k/year, removed unstable supplier saving €185k/year, and optimized suppliers saving €330k/year while leading plant training programs.

Coordinated special marketing projects including a satellite TV training program for 500+ customers, standardized packaging color to improve product recognition, and contributed to the annual product guide.

Performed quality control testing and supported production quality assurance activities for ceramic products during a six-month engagement.

Supported ceramic processing and technical activities in university projects, contributing to materials testing and laboratory operations.

Licenciature in Chemistry from the Federal University of São Carlos, completed in June 2003.

Master of Science in Materials Engineering from the University of São Paulo, completed in August 2003.

Bachelor degree in Chemistry from the Federal University of São Carlos, completed in June 2000.

Technical High School Diploma in Technical Ceramics from SENAI Mário Amato, completed in June 1995.

Began doctoral studies in Science and Materials Engineering at the University of São Paulo in 2005; studies not completed.