At Government of Alberta, I partnered with business, technical, and operational stakeholders to assess system and provider-data challenges in a government and healthcare environment. I investigated root causes and coordinated practical resolutions.
I coordinated functional testing and User Acceptance Testing, validated system changes, and supported implementation and post-implementation checks. I also maintained requirements, workflows, and operating procedures to support consistent operations.
At SpineZone, I supported business and technology enhancements from discovery through implementation. I translated customer and business needs into requirements, user stories, acceptance criteria, and process flows.
Earlier, I analyzed operational data at ipNX Nigeria Limited and contributed to reporting-solution requirements for the Oregon State Immunization Registry at Hewlett Packard Enterprise. I hold a Master of Science in Management Information Systems and a Project Management Professional (PMP) certification.
