Looking for a job

ezer gomez

@ezergomez

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I coordinate high-volume crew administration, records audits, and onboard onboarding for cruise operations.

Honduras

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What I'm looking for

I'm looking to continue supporting high-volume administrative and crew operations where I can apply document control, data tracking, onboarding, communication, and cross-cultural problem-solving.

At Oceania Cruises, I coordinate onboard administrative functions for up to 400 multicultural crew members, including turnaround days processing 150+ sign-ons and sign-offs with zero documentation errors.

I manage Time & Attendance Records, audit personnel files, employment contracts, addendums, and operational records, using Apollo Solutions, Microsoft Excel, and Outlook to maintain accurate data and communication. I also deliver OJT for new crew and mediate administrative concerns between crew members and senior management.

Previously at Regent Seven Seas Cruises, I progressed from Utility Restaurant operations to Administrative Assistant, bringing disciplined service operations, USPH hygiene standards, cultural sensitivity, and structured problem-solving into a 24/7 onboard office environment.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Oceania Cruises

Mar 2025 - Present (1 year 5 months)

Handles onboard administrative functions for up to 400 multicultural crew members, coordinating high-volume sign-ons and sign-offs for 150+ crew members daily with zero documentation errors. Conducts systematic audits of personnel documentation and leverages Apollo Solutions and Microsoft Excel for data tracking and reporting.

Excel Onboarding On The Job Training Conflict Resolution De escalation Cultural Sensitivity Database Management

Administrative Assistant

Regent Seven Seas Cruises

Jul 2024 - Mar 2025 (8 months)

Managed daily administrative tasks, departmental scheduling, and email communications using MS Outlook and Excel. Applied structured problem-solving to resolve crew inquiries and maintained streamlined office operations with strict confidentiality in a 24/7 environment.

Excel Outlook Administrative Support Scheduling Problem Solving Confidentiality

Utility Restaurant

Regent Seven Seas Cruises

Oct 2021 - Jul 2024 (2 years 9 months)

Maintained high standards of hygiene, sanitation, and operational readiness in main dining venues following USPH guidelines. Supported large-scale dining service operations, demonstrating strong work ethic, adaptability, and cross-cultural teamwork.

Hygiëne Sanitation USPH Guidelines Teamwork