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EZEH ODINAKA

@ezehodinaka

I build strong customer relationships, drive sales, and keep operations running smoothly.

Nigeria
Message

What I'm looking for

I'm looking for a remote, hybrid, or onsite role where I can apply customer service, sales, operations, and data analysis skills while continuing to learn, solve problems, strengthen client relationships, and support organizational growth.

I'm currently supervising security operations at Hydrodive Nigeria Limited/Santana Security, overseeing personnel, access control, perimeter checks, and ISPS, port authority, and HSE compliance at a jetty.

Previously, I managed a sales branch at But Y International Ventures, where I sold high-end electronics including LG, Samsung, TCL, Aeon, and Mewe products. I explained product features, warranties, and after-sales support while building lasting client relationships and tailored solutions.

My background also includes front-desk hospitality, guest services, logistics delivery, and customer-facing operations. I combine practical customer service, sales, problem-solving, POS experience, and data analysis skills including SQL, Excel, Power BI, and data visualization.

Experience

Work history, roles, and key accomplishments

HS
Current

Security Supervisor

Hydrodive Nigeria Limited/Santana Security

May 2026 - Present (5 months)

Supervised daily security personnel, conducted routine perimeter checks, and monitored access control points across the jetty. Ensured strict adherence to national maritime guidelines, ISPS Code requirements, local port authority regulations, and company HSE standards.

BV

Sales Representative/Branch Manager

BUT Y International Ventures

Sep 2023 - Jun 2025 (1 year 9 months)

Delivered exceptional customer service by explaining product features, warranties, and after-sales support options. Promoted and sold high-end electronic products, providing expert advice on LG, Samsung, TCL, Aeon, and Mewe brands to meet customer needs.

GH

Front Desk Receptionist

Grand East Hotel

Sep 2022 - Jul 2023 (10 months)

Welcomed guests and managed check-in/check-out processes, ensuring a friendly and professional experience. Handled phone calls, reservations, and inquiries efficiently while maintaining accurate guest records.

GH

Hotel Porter

Grand East Hotel

Oct 2021 - Sep 2022 (11 months)

Assisted guests with luggage handling, room directions, and hotel information to ensure a welcoming experience. Coordinated with front desk and housekeeping teams to provide seamless guest services.

LL

Dispatch Rider

Lindy Logistics

Apr 2021 - Oct 2021 (6 months)

Safely transported packages and documents to clients, ensuring on-time delivery and proper handling. Provided excellent customer service by addressing delivery inquiries and ensuring client satisfaction.

ML

Waiter/Cleaner

Mumbai Suites & Lounge

Aug 2019 - Apr 2021 (1 year 8 months)

Maintained cleanliness and hygiene standards in dining areas, restrooms, and service stations. Delivered excellent table service, taking and serving orders accurately while ensuring guest satisfaction.

Education

Degrees, certifications, and relevant coursework

AE

APTECH Computer Education

Diploma, Data Analysis

2022 - 2023

Completed a Data Analyst program at APTECH Computer Education from 2022 to 2023.

CS

Capital City Secondary School

Senior Secondary School Certificate, General Education

2015 - 2022

Completed secondary education at Capital City Secondary School from 2015 to 2022.

RS

Redeem Nur/Pri School

First School Leaving Certificate, General Education

2009 - 2015

Completed primary education at Redeem Nur/Pri School from 2009 to 2015.

Tech stack

Software and tools used professionally

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