Godwin Ekpe
@godwinekpe
Experienced security and operations professional skilled in customer service.
What I'm looking for
I am an experienced and resourceful professional with a background in security management, warehouse supervision, loan administration, and customer support. Over more than a decade I have led teams, enforced safety and compliance, and managed inventory and operational processes to meet organizational objectives.
I have delivered measurable results across roles — from supervising security personnel and conducting incident investigations to optimizing warehouse efficiency and administering loan portfolios. In customer-facing roles I managed enquiries, processed orders and payments, and maintained accurate client records to ensure satisfaction and timely resolution.
I bring strong skills in leadership, relationship building, critical thinking, and data-informed decision making, backed by training in first aid and CPR. I seek opportunities where I can apply operational discipline, improve processes, and contribute to organizational safety and customer experience.
Experience
Work history, roles, and key accomplishments
Cold Calling Officer
Hugo Hups Limited
May 2022 - Oct 2024 (2 years 5 months)
Handled inbound and outbound customer enquiries, processed orders and payments, escalated complex issues, and maintained detailed interaction records to ensure high customer satisfaction.
Warehouse Supervisor
Lafarge Holcim
Sep 2018 - Feb 2022 (3 years 5 months)
Managed daily warehouse operations, inventory control and equipment maintenance, produced KPI reports and ensured shipment and inventory transaction accuracy to maximize efficiency.
Loan Officer
Blueridge Microfinance Bank
Jun 2016 - Apr 2018 (1 year 10 months)
Assessed and approved loan applications, monitored accounts for delinquency, negotiated repayment plans, and maintained compliance to minimize defaults and support borrower repayment.
Security Supervisor
Pilgrims Security Ltd
Jan 2009 - Mar 2016 (7 years 2 months)
Oversaw security operations and personnel, conducted incident investigations, maintained patrol and incident logs, and implemented preventive measures to protect life and property.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Social Work, Social Work
Completed studies in Social Work, culminating in graduation in 2018.
Community Secondary School, Edondon
West African Senior School Certificate, General Secondary Education
Obtained the West African Senior School Certificate in 2012.
Government Primary School Mayne Avenue, Calabar
First School Leaving Certificate, Primary Education
Completed primary education and obtained the First School Leaving Certificate in 2004.
Availability
Location
Authorized to work in
Job categories
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