Open to opportunities

Eyakwe Steve Ikoke

@eyakwesteveikoke

Organised remote administrative and operations professional improving workflows with Excel, documents, and customer support.

Cameroon

Message

What I'm looking for

I’m seeking a remote Administrative Assistant, Virtual Assistant, Operations Assistant, or Business Support role where I can use my organisational, communication, customer service, and digital skills to help businesses operate efficiently.

I’m an organised business operations professional with a Diploma in Hotel Management and Catering and progressive experience in hospitality management, administration, customer service, sales tracking, and business operations. I manage daily operations, maintain accurate records, prepare business documents, and use digital tools to improve efficiency.

As a Manager at K&F Business Hub, I coordinate day-to-day operations, support sales and inventory tracking, and prepare reports and promotional materials. I handle customer communication and help support management decision-making, while also monitoring daily activities and identifying process improvements.

Previously, I managed restaurant operations and supported hotel operations with strong service delivery, staff coordination, and routine record keeping. I bring remote work readiness across data entry, spreadsheet management (Excel/Google Sheets), document formatting, online research, calendar/task coordination, and marketing support using Canva.

Experience

Work history, roles, and key accomplishments

Current

Business Hub Manager

Current

K&F Business Hub

Jan 2026 - Present (6 months)

Coordinated day-to-day business operations, supporting sales and inventory record keeping using Microsoft Excel and digital tools. Prepared and organised business documents and reports, delegated tasks to staff, handled customer communication, and supported marketing/promotional content using Canva.

Task Delegation Customer Service Business Documents Document Formatting Social Media Support Business Operations Administrative Support Sales Reporting Record keeping Staff Coordination Report Preparation Canva Spreadsheet Management Digital Tools Marketing Support

Current

K&F Business Hub Manager

Current

K&F Business Hub

Jan 2026 - Present (6 months)

Coordinated day-to-day business operations, including sales and inventory record keeping and staff task delegation to maintain smooth workflow. Managed customer communication and supported marketing by preparing promotional materials and content using Canva and digital tools.

Business Operations Inventory Management Record keeping Staff Coordination Report Preparation Canva Spreadsheet Management Social Media Marketing

Restaurant Manager

Pinorich Hotel

Jan 2024 - Jan 2026 (2 years)

Managed daily restaurant operations, ensuring service delivery and customer experience. Coordinated staff duties, monitored sales and stock records, handled customer concerns, supported promotional activities and business marketing, and planned daily operations with scheduling and task delegation.

Customer Experience Operational Reporting Operations Planning Sales Reporting Customer Retention Restaurant Operations Service Delivery Customer Service Staff Coordination Record keeping Staff Scheduling Task Delegation Promotional Activities Marketing Support

Hotel Steward

WDC Hotel

Jan 2022 - Jan 2024 (2 years)

Supported daily hotel operations while maintaining high service standards. Assisted guests and staff, followed workplace procedures, and helped maintain an organised, clean environment with strong teamwork and attention to detail.