GNGrace Ndaye
@gracendaye
Detail-oriented administrative professional delivering efficient office and client support.
CameroonWhat I'm looking for
I am a detail-oriented administrative services professional with extensive experience in office management, customer service, and team coordination. I consistently streamline administrative processes to improve productivity and communication.
In my current role as Administrative Services Manager at MANNA School, I oversee daily operations, manage budgets, coordinate schedules, and lead administrative staff to deliver reliable support for school activities and events.
Previously, I served as Administrator at TAFO INDUSTRY Sarl and as Customer Service Representative & Relations Officer at OVERSEAS BUSINESS CONSULTANTS SARL, where I managed enquiries, resolved customer issues, maintained accurate records, and contributed to process improvements.
I hold a Graduate Diploma in Management and several certificates including NVQ Level 2 in Adult Nursing Care, IELTS General Training, and computer operations training. I bring strong communication, organization, and problem-solving skills, and I am committed to supporting teams in dynamic work environments.
Experience
Work history, roles, and key accomplishments
Administrative Services Manager
Manna School
Jul 2021 - Present (4 years 5 months)
Oversee daily administrative operations, manage budgets and schedules, and coordinate school events to improve workflow and communication; lead and train administrative staff to boost performance.
Administrator
Tafo Industry Sarl
Mar 2018 - Jun 2021 (3 years 3 months)
Managed day-to-day office operations, provided administrative support, and assisted with budgeting, finance reporting, and meeting coordination to ensure efficient workflow.
Customer Service Representative
Overseas Business Consultants Sarl
Mar 2007 - Feb 2009 (1 year 11 months)
Managed customer enquiries, resolved issues to maintain high satisfaction, maintained accurate interaction records, and collaborated to streamline processes and improve retention.
Education
Degrees, certifications, and relevant coursework
Cambridge College
Graduate Diploma in Management, Management
2009 - 2012
Activities and societies: Engaged in collaborative projects; developed analytical, critical thinking, and communication skills.
Completed a Graduate Diploma in Management with coursework focused on accounting, marketing, finance, and human resources, emphasizing practical applications and team projects.
Baptist High School Buea
Advanced Level GCE, General secondary education
1996 - 1998
Completed Advanced Level GCE studies with focus on subjects supporting administrative and management skills.
Government Bilingual High School Bonaberi
Ordinary Level GCE, General secondary education
1991 - 1996
Completed Ordinary Level GCE studies providing foundational education prior to advanced secondary studies.
Availability
Location
CameroonAuthorized to work in
Salary expectations
Job categories
Interested in hiring Grace?
You can contact Grace and 90k+ other talented remote workers on Himalayas.
Message GraceFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
