Eve Simutowe

I currently qualify prospective clients through outbound calling at Invarium BPO, maintaining accurate CRM records, handling objections, and following up on conversion opportunities.

I've supported customers and accounts at Capri Appliances, managing phone and email communication, resolving issues, and maintaining long-term client relationships. Earlier, at Lusaka Child Development Agency, I managed calendars, correspondence, filing systems, meetings, and daily office documentation.

As an ESL Tutor at Antoree, I taught one-on-one English lessons to international learners, created customized lesson plans, assessed progress, and built relationships that encouraged engagement and retention.

I'm comfortable working independently in remote environments and bring hands-on experience with Google Workspace, Microsoft Office, CRM software, Vicidial, data entry, scheduling, and customer support.